State Farm® Insurance Agent Rock Nelson

"Great guy, really patient. Give Avery good deal for my car insurance and home insurance too."

"Walter was the best agent we could ask for. He was attentive & patient. We will highly recommend."

"Juanjose was very attentive and answered all our questions in a most professional manner. As senior citizens, we really appreciate his quick responses to our questions. He was so polite and made us feel valued as clients."

"Abel assisted me in car , home and life insurance and I’m still paying a lot less than what I was paying with just car insurance.
Thank you Abel!!!!"

"Walter was absolutely great. He made everything easy to understand had a couple laughs with him and took his time in explaining things."

"Walter has been great very helpful, and has explained what exactly different insurances are."

"Every once in a blue moon comes a individual that shines above and beyond what’s necessary in their job, Madison is one of these individuals, went the extra mile in what I needed and watched out for my dollar. THANK YOU Madison!!"

"Playing around on my phone and somehow had calls about car insurance. Abel called and I really wasn’t trying to switch at the moment, but he actually text me an auto quote to look over. I was pleased with the quote and it was cheaper than my actual renewal. I responded to the text and asked for a homeowner’s quote as well. Abel then called me once he had it ready to review and at that point we talked about it. Throughout the call, I felt comfortable that Abel was knowledgeable on explaining all coverages with me and I switched both auto and homeowners insurance over. Thank you State Farm, but most of all thank Abel for not taking no initially as an answer lol."

"Walter with Rock Nelson State Farm did a very great job taking care of me with all of my insurance needs. He was patient with explaining every detail with me. I have my 2 vehicle premiums lowered and added my home insurance as well. I would recommend anyone to contact him!"

"I just got insurance with State Farm and Juanjose was my agent and he was amazing. Great customer service and he went above and beyond for me. I’m glad that I chose State Farm and will recommend it to all my loved ones and friends."

"Walter was very helpful with getting us insurance"

"Made the job og getting the insurance easy. 4-5 emails to and fro, one call and all done.
Highly recommend."

"Great service!"

"Abel was very helpful and found the right coverage that I needed."

"Walter was very thorough & explained my policy in great detail. He was very patient & personable. I await great things from the State Farm Family."

"Abel was a great communicator, pretty cool dude, really good at his job. Made the whole process quick and easy. Explained everything clearly. Great service, thanks Abel."

"Our agent Walter was excellent helping us with our quote! Very pleased! State Farm has great rates and superb customer service! 😀👍"

"Very accurate and costumer focused"

"I had a tremendous experience with Abel today! Called in to get a new quote on three vehicles and he was much less than the three previous companies that I had contacted! By the time I walked around the park a couple of times my quote was finished, My payment was made, and my insurance was secured!"

"Juan Jose was extremely helpful and saved me $$$ during my interaction with him. Thanks, Juan."

"Johnny and Tezma James thank Walter very much for a great job well done for my family."

"My agent, Walter Edward’s, was so incredibly helpful and patient. I was able to set up auto insurance on my two cars with more coverage and much lower premiums than I was paying with GEICO. I asked many questions and Walter answered every of them in language I could understand. He was amazing! He gets 10 out of 5 stars. 🌟 he truly went the extra mile for me. Thanks Walter! Jessica Van Wert"

"Needed to renew our vehicle insurance so started looking around and fielding the phone calls. Juan reached out and came across with a great offer for all of my needs under one roof. He had a vacation planned so he enlisted the help of Rock to ensure we had communication through out as we had a deadline to meet with my current auto policy needing to be renewed. Juan returned from vacation and followed up to make sure everything was taken care of and if there was anything else he could do. After dotting a few loose ends and crossing the T's, we felt confident to leave our current provide of 4 years to go with Juan, Rock and State Farm. Juan and Rock were a pleasure to deal with and will shoot a straight arrow."

"Been with them about 6 months as they were originally saving us money on our homeowners insurance. Since that time, I've had to stay on top of them for things that should be simple changes but take me contacting them multiple times to correct. It's very time consuming and frustrating to have to follow up multiple times. (I don't think they ever listen to their voicemails). As soon as we signed paperwork, we could no longer get any response from the email as several things including name and gender were incorrect. Then comes time for renewal and all the previous savings are gone. We asked for a new quote to save money then told them to process it and then they never did so we were charged incorrectly a higher amount. She also acted like she didn't remember any of the conversation and had to send her a recording of her own voicemail. My advice - if it saves you money for the first term- be very wary when it comes time for renewal as their follow through is abmissal."

"Juan was super helpful, professional, and friendly! Thank you so much for helping my parents and I take care of our life insurance needs!"